Is Customer Service Dead?

It seems that no matter where you go, that companies pride themselves on putting the customer first, but that doesn’t really seem to be the truth. I have found nightmare stories from telephone customer service operators, to in store employees. But I have also read some amazing stories of how an employee went well beyond [...]

Choosing Careers

Parents generally believe it is their duty to plan the careers for their children. They think that they know their children well enough to decide what kind of job suits them. Hoping that their children will go in for professions that will bring them the greatest economic benefit, many parents think that their children are [...]

Quality Customer Service

Businesses more than ever are ensuring that their front line employees are delivering the best customer service possible. However, things do not happen the way they ought to. Recently, on an United Airline flight a customer’s luggage, a guitar was severely damaged. After the matter was reported to the respective company personnel, the conclusion was [...]

Aviation Careers

Finding the right job can be tough no matter who you are or what you do. But, when it comes to aviation careers it can be an even tougher market. Security is extremely high today and you may feel that you have to jump through hoops in order to just get the interview. Of course [...]

Career Fair

Part 1 Many schools are starting programs that help kids understand what being a financially responsible adult really entails. Career fairs put students in real-life scenarios with jobs, families, bills, taxes and other financial obligations. It is like a more advanced version of the board game LIFE. Some schools assign students occupations based on a [...]