Customer Service Lessons from a Country Store: The 7 Golden Rules of Customer Service
Lessons from a Country Store or lessons of “Miss Dot’s Grocery From: 7 golden rules of customer service Davis M. Woodruff, PE, CMC Management Methods, Inc., Decatur, AL Tel: 256-355-3896, E-mail: davisw@managementmethods.com Customer service was a priority in the old-fashioned country music great What customers everything they could buy from chicken feed two meat plants [...]